Rating and Reviews

We collect and present reviews posted on all our online sales channels (our website and also all the marketplaces on which we sell around the world, such as Amazon for example).

We do this because we believe that customer reviews and star ratings help customers better understand NEO SOLVO products and decide if the products will be suitable for their pets.

The rating is calculated as an average.

Reviews and ratings are collected on a regular basis (usually once a month). The reviews written are presented in a non-exhaustive manner, unlike the ratings, which are all presented.

The ratings are therefore not systematically accompanied by a commentary and in this case, they are downgraded chronologically in order to improve readability. The date for the latter is therefore not significant.

For any further information, please contact us!